Age
Gender
No. of exp. years
Nursing area
Nationality
Q1-1: Adequate support services allow me to spend time with my patients
Q1-2: Physicians and nurses have good relationships
Q1-3: Functional collaboration (joint practice) between nurses and physicians
Q1-4: Active in‐service/continuing education programmes for nurses.
Q1-5: Career development/clinical ladder opportunities.
Q1-6: Opportunity for staff nurses to participate in policy decisions
Q1-7: Supervisors use mistakes as learning opportunities, not criticism
Q1-8: Enough time and opportunity to discuss patient care problems with other nurses
Q1-9: Enough registered nurses to provide quality patient care
Q1-10: A head nurse who is a good manager and leader.
Q1-11: A director of nursing who is highly visible and accessible to staff
Q1-12: Enough staff to get the work done.
Q1-13: Praise and recognition for a job well done
Q1-14: High standards of nursing care are expected by the administration.
Q1-15: A chief nursing executive equal in power and authority to other top‐level hospital executives.
Q1-16: A lot of teamwork between nurses and doctors.
Q1-17: Many opportunities for advancement of nursing personnel.
Q1-18: A clear philosophy of nursing that pervades the patient care environment
Q1-19: Working with nurses who are clinically competent.
Q1-20: A head nurse/supervisor who backs up the nursing staff in decision making, even if the conflict is with a physician.
Q1-21: An administration who listens to and responds to employee concerns.
Q1-22: An active quality assurance programme.
Q1-23: Staff nurses are involved in the internal governance of the hospital.
Q1-24: A supervisory staff that is supportive of the nurses.
Q1-25: A preceptor programme for newly hired RNs.
Q1-26: Nursing care is based on a nursing, rather than a medical model.
Q1-27: Staff nurses have the opportunity to serve on hospital and nursing department committees.
Q1-28: Nursing administrators consult with staff about daily problems and procedures.
Q1-29: Written, up‐to‐date nursing care plans for all patients
Q1-30: Patient care assignments that foster continuity of care; that is, the same nurse cares for the patient from one day to the next
Q1-31: Use of nursing diagnoses
Q2-1: Internal communication staff motivate and encourage the organization to achieve its goals.
Q2-2: Staff in this institution have sufficient communication skills.
Q2-3: Intra‐institutional communication activities create a sense of belonging to this institution and the feeling of integration with it.
Q2-4: I have a sufficient level of knowledge
Q2-5: Communication conflicts are handled through the right communication channels.
Q2-6: I think rumours circulate in this institution
Q2-7: Communication is suitable and free between the employees of this institution
Q2-8: The communication practices of the institution can be adapted to emergencies
Q2-9: My working group is harmonious
Q2-10: Informal communication is active and reliable in this institution
Q2-11: My manager listens and takes care of me.
Q2-12: My manager will guide me in solving work‐related problems.
Q2-13: My manager trusts me
Q2-14: My manager is open to ideas.
Q2-15: My manager comes back to me with trustworthy feedback.
Q2-16: I understand my current work.
Q2-17: I receive information about staff’ news.
Q2-18: I have information about the politics and objectives of the department.
Q2-19: I have information about the things I need to know about the job
Q2-20: My manager tells me about salary supplements and wages.
Q2-21: I know how my work compares to others.
Q2-22: I know how I will be reprimanded for mistakes in this institution.
Q2-23: I know how my efforts are appreciated.
Q2-24: I am told how to deal with current problems in my job
Q2-25: My managers are very interested in the problems faced by employees
Q3-1: I really think about leaving my job
Q3-2: I will probably start looking for a new job next year
Q3-3: I will leave this institution next year.